 |
Software Publisher's Description:
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS does not look like a traditional Webpage. Instead, it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology.
versaSRS Key Features: Thin Client Technology (100% Web-based); Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Call Logging; Easy Call Re-Assignment to an Individual or SkillGroup; New Call and Due Date Alerts; Call Escalations; Parent / Child Calls; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Queue, Skill Group, User Call Watcher Notifications; Customisable Prioritisation of Calls; Comprehensive Audit Trail and History; Call Templates; Call Scheduler; Event Manager; Customizable System Labelling.
Developed by VersaDev
www.versadev.com
support@versadev.com
|
|
|
|
|
Website directory
Search Engine, detailed site review, several categories and sub categories
www.gotowebguide.com
|
|
CNET Download.com
The site is one of the largest and most trusted sources of freeware, shareware, and other software downloads.
www.download.com
|
|
Shareware programs
Search for shareware programs from more than a dozen downloadable software directories.
www.shareware.com
|
|
|
|
|
 
|
|
495 USD
|
|
|
|
Download Number: |
Today:
0
This Week:
0
Total:
7
|
|
Developer: |
VersaDev |
|
Language: |
English
|
|
Last Updated: |
02 May 2005
|
|
Size: |
10.89MB |
|
License: |
Demo |
|
Min. requirements: |
MS Win 2000 / XP Server, IIS, .Net 1.1, MS SQL Server 2000 or Free MSDE |
|
OS: |
Windows2000/WinXP |
|
Warning: |
Try 50 time(s) |
|
|
|
|
|
 |
NaN% NaN%
(0
Vote)
|
1 |
2 |
3 |
4 |
5 |
| Ease of use |  | | Features | | | GUI | | | Value | |
|
|
|
|
 |
|
 |
|
|
|